Our promise to you is
Our priority is long term rental income for our Owners. Your Renter is your customer. The more they enjoy living at your home, the more likely they are to stay long term.
Transparent and honest pricing, without any hidden costs
We will find the best quality renters
Minimal downtime, minimising the time you are not earning income
Regular inspections to ensure your asset is being maintained appropriately
Simple and frequent communication
We will consider preventative maintenance although not unnecessarily. Our goal is to look after the long-term health of your asset
Our maintenance platform is efficient and reliable
Owner/Rental Provider Insurance
We will offer 12 months landlord insurance for our Premium subscription model if you sign up for 5+ properties.*
*Applies to new customers only. Insurance provided per property.
Just a short note to thank you very much for the opportunity to rent 12 Lansell Crescent Camberwell from you, at a time which was less than ideal in my personal life but which has acted as a springboard for some much needed change. I wanted to let you know that Chris was exceptional in his role and his dealings with my exit and bond refund, and as a former PM myself, and industry dinosaur, this level of service doesn’t come along very often, let alone with the grace and courtesy extended to me during this difficult time by Chris.
The Neighbourhood has managed my property for several years and has always provided exceptional service. All members of the team with whom I've dealt over that time have been highly professional, knowledgeable, proactive and diligent. In particular in recent months, Carmela and Naomi. Both of whom have take extra steps at times to assist beyond the norm. I've had experiences with a number of property managers to date, and The Neighbourhood stands out for me. I've no doubt I will be a client for years to come.
I joined Neighbourhood Property agents recently. I am very happy the way this agent runs the operations. In my opinion, this agent is one of the best in Melbourne. This agent has a very hard working team to run the operations. I have known the founder, Carmela for many years. I highly recommend the Neighbourhood Property Agent.
Carmela and her team have been very friendly, welcoming and attentive. I'm delighted with the professional service they have provided and never had any issues/concerns. I have had previous experience with property managers and The Neighbourhood Property Collective have been exceptional with their excellent communication and support. As a happy tenant that has only been with them for two months, I would highly recommend!
My experience with Carmela and the team at The Neighbourhood has been extremely positive. As a tenant, I feel respected and supported; in my opinion, Carmela makes a genuine effort to balance the competing interests of both, owner and tenant, in a manner that is fair and reasonable to both. I would highly recommend The Neighbourhood to anyone.
I had a great experience dealing with Carmel and the team from The Neighbourhood. Their property management services are exceptional, and their level of customer care and communication was fantastic! Would highly recommend using them for their property management services going forward!
Met with Carmela to view the apartment, she was so friendly, kind and helpful. Only for her we wouldn’t have gotten anywhere. Everything was dealt with in a timely and professional manner. Everyone else in the the business that we met along were also friendly and helpful. Any issues or complaints we had with the apartment (which wasn’t many as it’s a lovely apartment) they listened to and dealt with appropriately. Would highly recommend.
Carmela and her team have been managing our property for a number of years now. She has always been highly responsive and demonstrates a genuine care for her clients; landlords and tenants alike. Highly recommended for all your real estate needs.
Carmela provides friendly professional property management services. I have found her to always be very responsive and pro active in all my requests. Our tenants always speak so highly of Carmela. Thank you for everything you have done for us.
Carmela and her team are by far one of the best real Eastgate agents I’ve come across, and I’ve lived in 3 States. They are so friendly, efficient, and informative. They will go out of their way to accommodate you. I highly recommend this wonderful boutique agency.
The Neighbourhood Property has managed my investment properties for over 10 years. The staff is professional, friendly and attentive to tenants. Hence, low vacancy rate. Very happy with the service.
Very warm and welcoming. Responds quickly to emails and is open and honest. They are a delight to deal with and I look forward to more positive interactions in the future. Disclaimer: I have only been with them for less than a month at the time of this post
One of the best agencies out there! After dealing with faceless realestate agencies, the NPC is a breath of fresh air. They DO care how your move is going, they DO care about the place, they DO contact you to check on any requests for any maintenance/any concerns about the place. Very friendly, personal, and always open for a dialogue. Never had any troubles, every time it is lovely to talk to them. Carmela and her team are always there to help, very happy that I discovered them!
CD Realty changes its trading name to The Neighbourhood Property Collective in 2022. I have several properties, so I have known the business owner Carmela since 2003. For these 20 years, Carmela and her team look after my properties, and I am the witness to her business growth. Property management is a very trivial and detailed work, since last year, the government released more tough conditions for the landlord, and Carmela and her team have been busier. but if someone can work with you as a partner for 20 years, that means everything.
I've been a happy tenant with The Neighbourhood for the past 3 years now! They are always professional and understanding. Becky and Carmela have been great!
Speaking from the perspective of someone with a speech disability and a lack of experience with inspections, this agency were very friendly and understanding to me when I inspected properties managed by them! They were happy to answer my questions and generally turned something stressful into something pleasant!
I appreciate Carmela and her team's effort to manage my property who provided me with professional advice and great support.
I love these guys, they have been looking after my investment property for many years now and they do a fantastic job. Professional, timely and wonderful to deal with, could not recommend them more. Thanks Carmela!
I am a rental property tenant and Carmela has been wonderful to deal with, she made the application and acceptance process easy and warmly answered all questions we had! Thanks for the fabulous service.
Everyone here applies them self in a very professional and courteous manner. Always prepared to listen and provide assistance especially when it is required. Very refreshing!
Very responsible agency. When there is a problem, it is always dealt with quickly.